ELMeasure:Redefining Power and Water Distribution with ELint Power and Elint Water

CIO Vendor From smart meters to rooftop solar and energy storage, new technologies possess great potential to revolutionize the energy sector. But today’s utility industry is facing a host of new challenges like rise of distributed generation and shift toward energy efficiency; which is evolving utility business models and changing consumer expectations. Bestowing the utilities with IT & ITES solutions for better control of businesses is E-Link Software that focuses on extending products for the utility sector to assist them right from the new customer acquisition to the final billing and Payments.


E-Lint Power, the flagship product of the company is developed for electrical distribution companies to improve their customer care operations



Based in Mumbai, with R&D centre at Ahmedabad, E-Link has been accredited with ISO 9001:2008 certification for observing international standards in information technology enabled services (ITeS) in design and development of software & services. E-Lint Power, the flagship product of the company is developed for electrical distribution companies to improve their customer care operations, reduce AT & C losses and improve operational efficiency. The web based product consists of electricity billing solution, theft management, complaint management, application processing, energy accounting & auditing, meter management, meter reading and cash collections to name a few. “The product has been successfully managing Business of Power Distribution Franchisees across
the country from the last 5 years and around One Million consumers Pan India every month.” claims Shashi Nair, CEO at E-Link Software Technologies.

Elint Water, another exquisite product of E-Link developed for city water distribution companies / municipal corporations / water boards; structures and streamlines all aspects of a Water Distribution Franchisee that aids the clients to choose and prioritize their needs based on criticality of project. Elint Water improves customer care operation capabilities, Non Revenue Water (NRW) management in order to reduce losses due to leakages & theft and thus improve operational efficiency in terms of effective water distribution, optimal utilization of water, accurate billing and subsequent revenue collection.

E-Link in its portfolio has developed Mobile app for utility business (Power / Water / Gas) that facilitates New Service Connections, Spot Billing, Spot Collection, Mobile Meter Reading, Consumer application and Business KPI on Mobile. E-Link is a renowned provider of flexible and customizable products that can be scaled depending on the requirements of the individual customer and easily integrable with other technologies. “The ultimate objective of E-Link is to Translate the Power of Advance Technologies and Domain Expertise to Create Value for Business Clients & make life simpler for End Users. Since our inception in 2008, E-Link has integrated its products with their clients Legacy Systems along with other services like various online payment gateways, mobile payment modes, Cash cards and mobile wallets.” adds Shashi.

Future Roadmap
Suhas Kore – CMD proposes to make ELink the one stop shop for the utility sector in upcoming years. Having integrated several technology aspects (like network management, network distribution, monitoring of transformers, and power management that includes meter data management, smart metering) into its applications; E-Link currently holds a strong position in Utility industry and further plans to become the leading player of Indian origin in the utility sector.
The company also aims to contribute towards the MAKE IN INDIA movement by redefining itself at global level and accomplish avant-garde products to decrease the dependency of Indian Utilities on foreign Technology for utility business management.